I DEUX is the collaboration of friends whose bond was solidified while traveling in Koh Yao Noi, Thailand. Liz, a lovely bride and customer of 2ND IMPRESSION and Mo, a cosmopolitan man and the founder of 2ND IMPRESSION. As they say -- friends who travel together work well together… or something like that!
It all starts with getting down on one knee, proposing and then deciding your wedding date. The rest of the process is easy and begins with selecting your pattern, design and getting your measurements.
Our shirts are made to measure so there is no generic sizing. Who does that actually fit anyways? Please reference our measurement guide for more information on how we can provide you with the perfect fit.
Your delivery depends on the submission of your complete order. Standard orders with no special details and verified information will take 3-4 weeks. Rush delivery (2 weeks) is available for orders using I DEUX Pattern/Base Colors an additional $25.00.
Order changes or cancellations will only be accepted if done within 24 hours of submitting your order. Beyond that, you may contact us directly to inquire about canceling or amending your order. No guarantees can be made, especially if your order has already entered production. Orders usually enter production within 24 to 48 hours of the order being placed, following which a refund will no longer be possible.
Please contact us using our Contact page or email us at email@example.com your order number, explaining how we can help. Please include a phone number with your inquiry and we will work to respond to your request in a timely manner.
Orders using I DEUX Pattern/Base Colors are delivered within 3–4 weeks of being placed. Rush options are available for an additional charge of $25 USD, for which you will receive your order within 10–14 business days. We always work to deliver items at the earliest convenience and will keep you informed about your order progress.
Depending on your geographic location, we will send your order by either courier (DHL, UPS, or SF) or post. Tracking will be provided once your order has been prepared for delivery. Please note that we are not liable for import duties, customs, and VAT taxes that may apply to your order upon arrival in your country. All orders are shipped insured for peace of mind.
Since orders are made to personal specifications, we do not accept returns or exchanges. Exceptions will only be made if there happens to be a defect found with the fabric (base and patterned) or make or if the fit is incorrect (based on the provided measurements). In the event that this does occur, please contact us immediately by email at firstname.lastname@example.org with your order number, a description of the defect, and photos. We will work to rectify the situation and will always do our best to maintain customer satisfaction, within reason.
The fabric we use for our base (white and black), and print patterns is a two-ply 60 yarn count 100% cotton Japanese weave satin. The decision was made based on its softness, sheen, and versatility as well as it is the perfect canvas for the application of prints allowing for colors and finer details to be expressed beautifully. And, its weight makes it suitable for year round use. For those opting for a custom color for their base the fabric may be substituted depending on availability. Be assured that we will source the highest quality fabric that suits your color preference and will confirm this with you before proceeding with your order.